Senju/ASMAutonomous IT service management

At the operation site, various information such as messages from the system, requests from users, operation histories of operation staff, and requests to external vendors are collected. The new product Senju / ASM will turn this vast amount of information into knowledge and realize autonomous operation utilizing AI. In addition, the service desk, advanced message filtering, dashboard, etc. will realize the operation processes required by ITIL and ISO 20000 (ITSMS), as well as work efficiency and operational quality improvement.

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