System management tools with field perspectives
The key to your solution is here.
This tool includes the experience and knowledges of NRI's IT Management Services since 1994.
Three Engines ( View, Hub, Rule ) smartly integrate complex environments of system management.
Japanese No.1 Servce Desk Tool (ITR,2023) provides valuable processes based on ITIL.
You can use Senju Family as SaaS.
As a package.
Accumulated frontline know-how--the evolution from Operation to Development.
NRI has maintained and operated systems in Japanese companies for over 40 years.
Experienced field operation teams are the developers of our tools, based on years' of know-how--that is why the tools are filled with easy-to-see and user-friendly functions appreciated at frontlines.
Senju/ENSenju Enterprise Navigator
|Management foundation that smartly integrates a complex system management environment|
By providing system management platform as a cloud service, shift from "Owning" tools to "Using" platform service.
"mPLAT" is a Senju Family-based service that offers systems management platform through SaaS. This allows users to be freed from maintaining system management tools and to focus on operating business applications.
mPLAT/SOPSelf Operation Platform
|Systems operations platform that achieves automation and high efficiency of systems operations|
mPLAT/SMPIT Service Management Platform
|Service management platform that supports IT service management processes|
mPLAT/IWCITSM Watch Center
|Monitoring service that supports continuous service improvement|
mPLAT/AECAuto Event Call
|Service that automatically notifies users of event occurrence|
mPLAT/MDVMonitoring Dashboard View
|Dashboard service that visualizes the status of IT services and IT Infrastructure|