
Operation information navigation focusing on "people," achieving higher efficiency and automation of increasingly complex system operation
This is an operation information navigation that focuses on "people" to achieve higher efficiency and automation of increasingly complex system operation, as well as to appropriately present diverse information to persons in charge.
This achieves integrated management by grouping multiple operation management tools and optimal IT service management.
Compatibility with 64 bit has enabled integrated management at even a larger scale.
Listed company A had a massive amount of overflowing messages from the monitoring system, and was facing issues such as too much time required from message detection to execution of operation, number of operators, costs, and increasing hours of work. To solve this problem, messages from the monitoring server (operation monitoring) were integrated to improve the efficiency of confirming messages and executing responses.
Major company B needed to reduce the number of system problems to improve its quality of IT services. However, operational information was not shared, and automation and streamlining was not progressing due to overlapping work, which created problems such as too much dependency on individual work and more workload. To solve these problems, visualization of the operational environment was promoted, and a simple execution foundation for operational work was introduced to reduce the users' work.
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